1. Data controller

The controller of the personal data described in this policy is Altiplan Oy, Kivirannantie 46, 95410 Tornio, Finland. Requests concerning personal data can be sent to the company using the contact details shown on the Contact page.

2. Personal data we process

We process only the data needed to answer enquiries and to keep this website running:

• Contact details and message content you give when you contact us, meaning your name, email address and whatever you choose to write.
• Technical data generated automatically when the site is accessed, such as IP address, browser type and the time of the request, processed by our hosting provider in server logs.

We do not collect special categories of personal data or patient health data through this website, and we ask that you do not send such information to us by email.

3. Purposes and legal basis

Enquiry data is processed in order to communicate with you and to prepare or manage a possible business relationship. The legal bases are our legitimate interest in answering enquiries and, where relevant, the performance of a contract or steps taken at your request (Articles 6(1)(f) and 6(1)(b) GDPR). Technical log data is processed on the basis of our legitimate interest in keeping the site secure and available.

4. Cookies and local storage

This website does not use advertising or analytics cookies and does not track visitors across sites. Small amounts of data, such as an interface preference, may be stored locally in your browser. You can clear this at any time in your browser settings.

5. Recipients and transfers

Personal data is never sold or rented. Data may be processed by service providers acting on our behalf, such as hosting and email providers, under written data processing terms. Where a provider processes data outside the European Economic Area, we rely on an appropriate transfer mechanism such as the European Commission's standard contractual clauses.

6. Retention

Enquiry correspondence is kept only as long as the matter it concerns and any resulting business relationship require, after which it is deleted. Server log data is retained for a short period for security and troubleshooting purposes.

7. Your rights

Under the EU General Data Protection Regulation you have the right to:

• access the personal data we hold about you;
• have inaccurate data corrected and, in certain cases, erased;
• restrict or object to processing based on legitimate interest;
• receive data you have provided in a portable form; and
• withdraw consent where processing is based on consent.

Requests can be made using the contact details on the Contact page. If you believe your data has been handled unlawfully, you may lodge a complaint with the Finnish Data Protection Ombudsman (Tietosuojavaltuutetun toimisto).

8. Security

The website is served over an encrypted connection, and access to enquiry correspondence is limited to those people at Altiplan Oy who need it in order to reply.

9. Changes to this policy

We may update this policy when our practices or the applicable law change. The date of the most recent update is shown at the top of this page.

1. Scope

These terms apply to the use of the altiplan.fi website, operated by Altiplan Oy, Kivirannantie 46, 95410 Tornio, Finland. By using the site you accept these terms. Any services provided by the company are agreed separately.

2. Purpose of the content

The website presents general information about the company and its areas of work. Nothing on the site is medical advice, a diagnosis or a treatment recommendation, and it does not replace consulting a qualified health care professional.

3. Intellectual property

The content of this website, including texts, layout, graphics and the Altiplan name and logo, is owned by Altiplan Oy or used with permission. The content may be viewed and quoted with attribution, but not reproduced commercially or used to suggest endorsement without written consent.

4. Acceptable use

You agree not to disrupt the site or its infrastructure, gain unauthorised access to it, or use automated means to harvest contact details or other content from it.

5. Availability and accuracy

We aim to keep the site accurate and available, but it is provided as it is. Altiplan Oy is not liable for indirect or consequential damage arising from use of the site, for interruptions in service, or for the content of any third party site linked from it. Nothing in these terms limits liability that cannot be limited under Finnish law.

6. Personal data

Personal data is processed as described in our Privacy Policy.

7. Changes and applicable law

We may update these terms, and the current version is always published on this page. The terms are governed by Finnish law, and any disputes are heard by the District Court of Lapland unless the law requires otherwise.